Privacy Policy

ESCROWEASEPAY PRIVACY POLICY

Effective Date: 30 November 2025
Last Updated: 30 November 2025

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Welcome to Escroweasepay (“we,” “our,” “us,” or “the Platform”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile application, and escrow services.

By creating an account or using Escroweasepay, you agree to this Privacy Policy and consent to the collection and use of your data as described herein.

1. Information We Collect

We collect limited personal and transactional information to enable secure and compliant escrow operations. The categories include:

a. Personal Identification Data

• Full name
• Email address
• Phone number
• Residential or business address
• Government-issued identification (for verification purposes only)

b. Transactional Data

• Transaction amount and details
• Parties involved (buyer/seller names and contact information)
• Payment method and reference numbers
• Property or asset descriptions (if applicable)

c. Technical and Device Data

• IP address
• Browser type and version
• Device information and operating system
• Access time, date, and location (for fraud prevention)

d. Communication Data

• Messages exchanged within the platform
• Dispute resolution correspondence
• Support inquiries and feedback

We do not collect biometric data, financial card information directly (beyond what payment processors handle), or sensitive personal data unrelated to escrow transactions.

2. How We Use Your Information

• Facilitate and verify transactions between buyers and sellers.
• Authenticate users and maintain platform integrity.
• Process payments, disbursements, and refunds.
• Resolve disputes and enforce transaction agreements.
• Detect and prevent fraudulent or illegal activity.
• Comply with Nigerian legal and regulatory obligations (e.g., AML/CFT).
• Communicate updates, notifications, or service changes.
• Improve platform functionality, security, and user experience.

We do not sell, rent, or trade user information to third parties under any circumstances.

3. Legal Basis for Processing

• Contractual Necessity: To perform escrow services.
• Legal Obligation: To comply with Nigerian laws.
• Legitimate Interest: Fraud prevention and platform security.
• Consent: For communications and additional verification.

4. Data Storage and Security

• Data is stored on encrypted servers with industry-standard protection.
• SSL encryption is used for sensitive transmissions.
• Access is limited to authorized staff and escrow agents.
• Periodic security audits are conducted.
• Users must safeguard their login credentials.

Escroweasepay shall not be held liable for breaches arising from user negligence or third-party network failures.

5. Data Retention

Data is retained only as long as necessary for legal and operational purposes. Records are typically kept for a minimum of five (5) years after transaction completion.

6. Sharing and Disclosure of Information

• With Escrow Agents for dispute resolution.
• With payment processors and banks.
• With regulators or law enforcement when legally required.
• With service providers under confidentiality agreements.

We do not disclose data to advertisers or marketers without explicit user consent.

7. Cookies and Tracking Technologies

• Maintain secure sessions
• Store user preferences
• Analyze platform usage

Disabling cookies may limit some platform functionality.

8. User Rights Under the NDPR

• Right to Access
• Right to Rectification
• Right to Erasure (subject to retention laws)
• Right to Restrict Processing
• Right to Data Portability
• Right to Withdraw Consent

Requests can be made via email: julia@escroweasepay.com
Responses will be provided within 30 days.

9. Children’s Privacy

Escroweasepay is not intended for users under 18 years of age. Accounts identified as belonging to minors will be deleted.

10. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked from our platform.

11. International Data Transfers

Some data may be stored or processed outside Nigeria using secure, NDPR-compliant infrastructure.

12. Data Breach Response

• Affected users will be notified promptly.
• Regulators will be informed within 72 hours.
• Immediate remediation steps will be taken.

13. Changes to This Privacy Policy

Updates will be posted with a revised “Last Updated” date. Continued use constitutes acceptance.

14. Contact Information

Data Protection Officer – Escroweasepay
Email: julia@escroweasepay.com
Phone: +234 80 2132 2952

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By using Escroweasepay, you confirm that you have read, understood, and agreed to this Privacy Policy.